We are currently seeking a Regional Customer Service Manager for our Northeast Region. Customer Service Managers will achieve strong relationships with existing customers, is highly engaged and effective at collaborating with multiple entities and plant locations to solve customer concerns and production challenges.
This position is key to manage the customer experience within a specific region, including managing select key customer accounts, facilitating the resolution of customer issues and the primary point of contact to coach and mentor the customer service representatives in the plant locations.
Who are we?
We are a leading provider of top quality rigid packaging. Our organization consists of more than 2,400 employees in over 60 locations. We are a customer driven company with proven expertise in the areas of custom design, supply chain fulfillment and diverse manufacturing platforms. We are a company that is passionate about helping our clients succeed. Companies nationwide rely on Consolidated Container Company to provide products, support innovation, facilitate marketing decisions and improve business performance in their daily operations. Our talented and diverse team of employees rivals all others in the industry. We are an end to end, total/turn-key/go-to-market solution provider from graphics design, bottle design, to merchandising solutions:
Corporate Website: http://cccllc.com/ Design Center: http://cccllc.com/design-center/
What do we Stand for?
On a Daily Basis, We Exemplify Our Guiding Principles
What sets Consolidated Container Company apart from any other company is the quality of our most valuable resource-our people.
The incorporation of these principles at all levels of our organization allow our employees to feel valued and excited about the impact Consolidated Container Company has on both consumers and clients who use our products. Our culture fosters excellence personally and professionally and promotes development that leads to continued success.
Consolidated Container Company is committed to providing a competitive Total Rewards Package that meets our employees’ needs.
From a choice of medical, dental and vision plans to retirement savings opportunities through a 401(k), company match and Roth feature, CCC offers a comprehensive benefits package. We want our employees to have a work life balance ensuring they are at their best in whatever they do. We offer a generous holiday, vacation and time off program as well as opportunities to contribute to our local communities and broader scale sustainability efforts.
In addition to recognition we believe in supporting our employee’s professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions, seminars and a generous tuition reimbursement benefit.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.